All potential users of the cashless system must save the Wallet app and register for their own future convenience. There is no monthly costs to use the Wallet app.

The Mobile Wallet app will enable you to:

Order from the participating online merchants

Pay at any participating merchant

Buy tickets for events and functions

Buy airtime

Make other payments

Send money to a friend for free

Enter the Wallet URL (https://vtickets.co.za) in your browser and select “Register”. Enter your name, surname and mobile number in the space provided.

Choose a 5-digit PIN (ex 56789). Tick the accept Terms and Privacy tick box after reading the Terms and Privacy Policy.

Enter the OTP received by SMS and click “Activate” or click on the link in the SMS and then click “Activate”.

This process verifies your mobile number. If no SMS is received within a few minutes, kindly re-register and make sure your Mobile Number is entered correctly.

For future convenience save the Wallet URL (web address) to your Home Screen.

Type the Wallet app URL in your browser and click the share icon. You will find it next to your browser window on the right or on the bottom taskbar.

Select the   “Save to Home Screen” option to save the link. Your Wallet icon will appear on your Home Screen just like a normal App.

Select the “Reset PIN?” option on the Login Screen and enter your Mobile Number. Enter the OTP that you will receive by SMS and update your PIN.

You are able to freely transfer credit with the “Send to other user Wallet” to any other Wallet.

To pay money into your Wallet click on the “Wallets” menu option and select “Top-up Wallet” and choose one of the available options.

EFT Payments take the same time to reflect in your Wallet as any other normal bank transfer. Instant payments and EFT transfers from ABSA will reflect within 15 minutes and normal transfers from other banks may take up to 48 hrs to reflect.

When selecting “Free Bank Transfer” MAKE SURE that the complete and correct reference number as provided in your App is accurately captured as the BENEFICIARY REFERENCE required by your Bank.

OZOW Instant Top-up reflect INSTANTLY in your Wallet. You are also able to send a OZOW payment link to a friend or parent for them to pay money into your Wallet.

Credit/Debit Card Top-up reflect INSTANTLY in your Wallet. You are also able to send a Credit/Debit Card payment link to a friend or parent for them to pay money into your Wallet.

Bank deposit charges may be levied for CASH deposits. Some event-organisers may provide the opportunity to Top-up cash to your Wallet on arrival at the event.

Click on the “My Profile” icon that appears in the top right corner of your screen. Complete your profile information for an improved user experience.

To send money to a friend choose the “Wallets” menu option. Go to “Send to other user Wallet”.

MAKE SURE that you enter the CORRECT mobile number as this transaction cannot be reversed. The money will reflect in the receivers Wallet instantly. There is no cost for a “Send to other user Wallet” transaction.

Make sure you have adequately topped up your Wallet for the purchase.

To buy Tickets choose the “Buy Tickets” option in the Tickets menu. Select the Event and follow the process to complete your purchase. You will find your purchased Tickets in the “My Tickets” menu.

Select “My Tickets” to view or present your Tickets for scanning.

Select “Send Tickets” and choose the Ticket you wish to send. Enter the destination mobile number of a registered person and send. Please make sure that the mobile number is registered and captured accurately. The Ticket will reflect in the receivers App in the “My Tickets” menu instantly.